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Testimonials
References are available on request. Below are some quotes from previous customers, reproduced with their permission.
“Alison’s advice and help in the work we undertook before inspection was very useful in preparing our staff and Board members for the inspection. In a tight timescale she quickly assessed her brief and delivered a bespoke set of support sessions for our staff. We believe that Alison helped EHG prepare itself successfully and deliver the best possible outcome for the organisation throughout the inspection process.”
- Mick Swan (Equity Housing Group)
- Mick Swan (Equity Housing Group)
“I first used Kreamer Housing four years' ago to support our organisation through a critical change period. We knew what we wanted to do, but we needed extra capacity and management expertise short-term to help colleagues through the transition period.
Alison provided just that, helping us to assess and close policy and process gaps, whilst coaching our managers effectively to ensure momentum for improvement continued apace. In the course of this we gained excellent prospects from the Audit Commission and a European award for diversity.
Since then, I have appointed Alison to interim management and key project roles on four further occasions. Quite simply, she delivers exactly what's needed every time.”
- Steve Smith (Midland Heart)
Alison provided just that, helping us to assess and close policy and process gaps, whilst coaching our managers effectively to ensure momentum for improvement continued apace. In the course of this we gained excellent prospects from the Audit Commission and a European award for diversity.
Since then, I have appointed Alison to interim management and key project roles on four further occasions. Quite simply, she delivers exactly what's needed every time.”
- Steve Smith (Midland Heart)
“I engaged Alison on two separate occasions to work on service improvements for leaseholder customers and tenants exercising the right to buy. She provided Whitefriars with excellent value, working efficiently and very competently on a range of projects, including:
- David Jelley (Whitefriars Housing Group)
- leaseholders’ handbook, including working with a customer drafting group
- lease revisions
- customer information leaflets
- discretionary loans scheme
- staff briefings on legal developments
- David Jelley (Whitefriars Housing Group)